Renting event decor from us is a straightforward process. Start by browsing our wide selection of event decor items, including centerpieces, lighting, table linens, and more. Once you've chosen the items that match your event's style and theme, add them to your cart and proceed to checkout. Specify the date of your event, and we will deliver the decor to your chosen location. After your event, simply pack the items back into their original packaging and use the provided return label to send them back to us. It's a hassle-free way to elevate your event's atmosphere with our beautiful decor.

We understand that setting up event decor can be a challenge. That's why we offer optional setup and arrangement services for your convenience. During the checkout process, you can choose to add our professional setup service. Our experienced team will ensure that the decor is placed and arranged according to your preferences, saving you time and effort. This service is available for an additional fee, and you can discuss your specific requirements with our team to create a customized setup plan.

Yes, you can view our event decor items in person before making a rental decision. We encourage you to schedule an appointment to visit our showroom and see the decor up close. This is a great opportunity to get a better sense of how the items will look at your event and discuss any questions or customization options with our staff. Our showroom visits are by appointment only to ensure that we can provide you with personalized attention and guidance. Contact us to schedule your visit and take the first step toward creating a stunning event decor setup.

5th Season Decor services north Atlanta, the surrounding northern suburbs, and up to the North Georgia mountains. Order minimums for deliveries can range from $350 to $3,000 depending on the geographic region and the travel time from our warehouse in Norcross. During peak seasons such as Spring and Fall, we may impose minimums for delivery orders, but in all cases, pick-up at our warehouse is always an option. Please inquire to see if we service your area and what the minimum order requirement may be.

Once you have a confirmed date and a venue for your event, we’re happy to create a custom proposal for you! Visit the Catalog page on our website to create and “Add to Cart” by adding your favorite rental items and submitting them to us through our site. You may also email us directly at [email protected] or call us at 470-238-8281.

5th Season Decor requires a signed rental contract and a 50% non-refundable deposit to guarantee reserve items, which allows us to reserve that inventory just for you on your event date. We work with a secure online reservation system that enables clients to pay the required 50% non-refundable deposit and electronically sign our rental contracts online.

Rental fees cover the rental cost of the individual item you are renting for your event. Please keep in mind that our rental prices do not include the following; Event Design, Event Styling, Set-up, or Delivery & Pickup unless otherwise noted in an item’s description. These are all services that incur additional fees. Please contact us for more information about these added services

Our delivery fees are calculated by mileage distance to your event location from our warehouse. Please inquire about getting a customized travel quote specific to your event. We value our crew and pay them a livable wage. The service they provide is labor-intensive and includes extended hours. Thank you for understanding we do not profit from our delivery fees. They are a reflection of our care and commitment to our incredible team. Our delivery fees may increase at times to account for fuel surcharges.

Yes! We do allow warehouse pick-ups for most items. We do require the client to have a reliable and safe mode of transporting the items (no open bed trailers), and use all the provided protective covers to safely transport the items to and from the warehouse. Pick-ups require a copy of the client’s driver’s license and a credit card to stay on file. We will assess and agree upon the condition of all items at customer pick-up and items will need to pass a quality check for damage upon return.  If items are not returned within 7 days of the agreed-upon return date, they will be considered missing and we will charge the full amount of the value of the item to the card on file.

Customer pick-ups take place on Fridays from 9:30am-12:30pm. Customer returns take place on Mondays from 9:30am-12:30pm. If another time slot is needed please contact us and we will try our best to work with you.

All rentals are the client’s responsibility from when the item is delivered to your event until we return for pickup. In the event of a damaged or missing item, fees are assessed within 7 days of your rental pickup. Clients will be notified in writing of the lost or damaged items. Clients will receive photos of the damage(s) (when applicable) along with an invoice with repair/replacement cost, and the credit card on file will be charged for incidentals.

Once an order is booked, you can edit your order up to (7) seven days before your event date without penalty. Final payments are required (7) seven days before your event, and any deductions to your order after your last payment has been made will be issued as a credit. This credit can be used toward different/additional rentals for your event. This credit is non-transferable and can not be applied to future events. Should you choose not to use this credit, it will expire on the event date.

You can add rental items to your order up to 48 hours before your event date, but these are subject to availability, and additional payment may be required.

We understand things come up, making you unable to follow through with your rental contract. In the event that you cancel your order, we retain our 50% non-refundable deposit. However, if your order is canceled (7) seven days or less from your scheduled event date, we keep the full amount paid, and a refund will not be issued. Of course, we are happy to work with you on a rescheduled event date.

At the present time, we require a credit card for deposits on all orders via our online payment system. Any remaining balance on your order is due (7) seven days before your scheduled event date.